Privacy Policy

1. Information We Collect

When you use the Belanja Merchant App, we may collect the following information:

a. Personal Information

• Name and phone number
• Business name, address, and registration details

b. Usage Data

• Log information such as IP address, device ID, operating system, and time of access
• Actions taken within the app (e.g., redemption verification, voucher scanning)

c. Location Data (if enabled)

• Approximate or precise location to validate merchant activities or redemptions (if required)

2. How We Use Your Information

We use the information collected to:

• Set up and manage your merchant account
• Facilitate meal redemptions and payouts
• Ensure security, prevent fraud, and monitor compliance
• Improve our services and support merchants more effectively
• Communicate important updates regarding the app or merchant program

3. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• GoodHood.sg: As part of the wider voucher redemption program and analytics
• Government or community partners: For validation and reporting purposes
• Service providers: Who help us manage IT services, hosting, or payment processing (under strict confidentiality agreements)
• Legal or regulatory bodies: If required to comply with applicable laws or regulations

4. Data Retention

We retain your data for as long as your merchant account is active or as needed to comply with legal, financial, or regulatory obligations.

5. Security

We take reasonable measures to protect your data, including encryption and secure server storage. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and correct your personal data
• Request deletion of your data (subject to limitations)
• Withdraw consent for data collection where applicable

To make a request, you can contact us at support@goodhood.sg.

7. Children's Privacy

Our app is not intended for individuals under the age of 18. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and reflected by an updated date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact: